Skip to main content

Partner Account

Partner Account Requested Changes​

While submitting the partner account, the application may request changes to the submitted data. The application status will be CHANGE_REQUESTED when the compliance team requests changes to the submitted data.

In this case you must make the necessary changes to the partner account data and resubmit the data for final approval.

{
    "customerId": "38d8763a-e182-46d5-9036-bb7bb766dcae",
    "status": "CHANGES_REQUESTED",
    "defaultAccountAssetId": "4d6967bd-e55a-4e3e-8e37-e8152e3256cb",
    "accountType": "PARTNER",
    "pendingActions": {
        "customerProfile": [],
        "companyDueDiligence": [],
        "companyAssociatedParties": [],
        "partnerAccount": []
    },
    "createdAt": "2024-05-09T18:42:37.838Z",
    "updatedAt": "2024-05-09T18:47:52.196Z",
    "__v": 6,
    "bankingApplicationId": "487eaaf8-3886-4976-bb1b-690d150a8f68",
    "accountApplicationErrors": {
        "applicationDocumentErrors": [],
        "validationErrors": [
            {
                "fieldName": "customer.contactDetails.phoneNumber",
                "fieldStatus": "CHANGES_REQUESTED",
                "description": "'Phone' is not valid"
            }
        ],
        "applicationIndividualErrors": [
            {
                "individualId": "0db21793-2648-4eb1-a164-dbc765e2437a",
                "validationErrors": [],
                "documentErrors": [
                    {
                        "documentId": "6ddd8ee7-f4d9-479b-9836-4b6cebdeedfd",
                        "status": "MISSING",
                        "document": "companyAssociation.associatedParties.identificationDoc"
                    },
                    {
                        "documentId": "cd89254e-bad3-46b8-9374-02adf8cca631",
                        "status": "MISSING",
                        "document": "companyAssociation.associatedParties.identificationDoc"
                    },
                    {
                        "documentId": "cdfe2762-7047-40ab-b981-9c8bd18da4c1",
                        "status": "MISSING",
                        "document": "companyAssociation.associatedParties.proofOfAddressDoc"
                    }
                ]
            }
        ],
        "applicationErrors": []
    },
    "id": "9d65fc6a-14bf-4543-be8d-97ff1479a610"
}

Here is a sample response for an account with status CHANGES_REQUESTED. The response includes the following details:

According to this sample response, we have accountApplicationErrors that will list out the errors in the application.

  • The validationErrors will list out the fields that need changes.
  • The applicationIndividualErrors will list out the errors in the individual documents.
  • Similarly, the applicationDocumentErrors, applicationErrors will list out other various type of errors in the application.

Each error will consist of the fieldName that needs changes, fieldStatus as CHANGES_REQUESTED, and a description of the error. Calling the corresponding API to get updated data and resubmit the data for final approval will solve the issue.

info